If your condo association does not comply with the requirements, a Condominium/Cooperative Complaint Form can be filed directly with the Division of Florida Condominiums, Timeshares and Mobile Homes. Hard copies of the form can be obtained by calling 1.800.226.9101 or 850.488.1122. When completing this form, it is important to know that the residents list all allegations against their HOA or condo association, citing evidence in the form of documentation, photos, and timelines.
The complaint form can then be mailed to:
Department of Business and Professional Regulation
Division of Florida Condominiums, Timeshares and Mobile Homes
2601 Blair Stone Road
Tallahassee, Florida 32399
Within 30 days, the resident will be contacted by the Division to report on their review of the complaint. The Division will state in their report whether or not they have the authority by law to investigate the allegations made in the complaint, and if so, whether additional information is needed.
The law addresses transparency and communication issues within condo associations by giving residents and owners access to financial documents, association records, and rules and regulations. Compliance with the regulations is overseen by the Division of Florida Condominiums, Timeshares, and Mobile Homes.
Among other things, it requires that condo associations with 25 or more units have websites before January 1, 2026. Non-compliant condo associations may be fined.
Furthermore, board members could be removed by a quorum of unit owners as a result of noncompliance with the law.
