RGB Client Support Center
Website, Hosting & Email Support
Support for Current Clients
Website Support
RGB fully supports the websites we have built and currently host.
If you are experiencing any issues with websites built by RGB please contact us via the form below, or call (239) 403-9966 during our business hours.
Current clients can send website update requests to mail@rgbteamsupport.com.
When you are ready to grow your website email us at mail@rgbteamsupport.com and request to schedule a meeting with your web design team.
When you are ready for a new website design email us at mail@rgbteamsupport.com and request to schedule a meeting.
Email Support
If you are experiencing issues with your RGB-hosted email please contact us via the form below, or call (239) 403-9966 during our business hours.
Please Note: RGB can only provide limited email support for Outlook 2010(or older) and Internet Explorer.
Reminders:
If you reset your password for your webmail you must update your mail client, such as MacMail, Outlook or iPhone to match.
Questions? Call us at (239) 403-9966 Monday through Friday from 9:00 AM – 5:00 PM EST.
All passwords must be at least 8 characters long and meet at least 3 of the following requirements:
– At least one lowercase
– At least one uppercase character
– At least one number
– At least one special character (!,$,#,&, etc)
Fill out the Password Reset Request Form
Support FAQs
RGB provides our clients with training on their websites – if we built your website contact us to schedule a training. You can also visit https://learn.wordpress.org/ and https://wpbakery.com/video-tutorials/ to learn more on your own.
This type of letter is typically a solicitation/scam. If you have received this type of letter or email please contact us – we can confirm the domain expiration and registrar for you.
You can use downdetector.com to check on the status of many popular web services and systems such as AWS, phone services, and major companies. Shopify, Gmail, Microsoft Outlook, Cloudflare, AWS, GoDaddy, Xfinity, T-Mobile, Facebook, Verizon, Comcast, and Yahoo Mail.
Of course – we are always happy to help solve your website or email problem.
RGB Website & Email Support
Message Us for Support
Support for Non-Clients
RGB is known for providing the highest level of website support services, and we are always happy to help anyone in need or website and email support. If you are interested in discovering how RGB can help, please call during our business hours (Mon-Fri 9am-5pm EST) at (239) 403-9966.
Anyone can contact us for help with:
- Website Down
- Website Login & Access
- Domain Access
- Email Down
- Website Updates
- Website Hosting