On June 8th Rackspace Email will start making changes to the retention rules for the spam and trash folders. The maximum data retention limits of the spam and trash folders will change to 14 and 30 days respectively. This means that any mail data in these folders older than the retention limits will be removed and unrecoverable. Since an unlimited number of messages can now be stored in either of the spam or trash folders, the option to “Delete After ‘x’ Total Email” will be removed.
Changes to Spam and Trash Retention Rules