RGB has developed a performance approach to creating websites for our clients.
This is the typical sequence of events in new project discovery:
- Often after an initial chat with you on the phone, the starting point of our development process has begun. We assess your practical needs, budget and general goals and make the next step to get you quickly on your way.
- In some cases and depending on the complexity of the project a meeting or additional consultation may be required. If your job is fairly simple we can often quote you for services at this time.
- Next RGB will deliver a project propoal which outlines your project goals, details, production schedule and the project cost.
- Then, when our client gives the go-ahead, we'll begin working on your project.
- At that point we set up a private project management website that holds comprehensive records & documentation for each client in our Customer Center. This is used to steer the project and makes sure that everything stays on course and that nothing gets overlooked.
- Throughout the design and development processes we like to keep in close touch with our clients and we hold regular project reviews and send regular updates. Clients review our work on their new website as it's being developed, and we always ask for frequent feedback.
- Once development is complete we thoroughly test the new website together with our client. Then we go through the implementation process and launch the new site.
- After the site has gone live we stay in close touch with our client to monitor their new website to ensure everything is going well. We will also schedule training for our clients to manage the web page menu items, content, forms and service any special marketing strategy programs such as website updates, directory advertising, newsletters, social networking.
|